Article Category : Self Improvement

No matter who you are or what you do, your voice reveals a
lot about you.  Studies have shown that your vocal
qualities account for 84 percent a person’s impression of
you on the telephone.  To have a more likeable and
confident telephone voice, follow any or all of these five
quick tips.

1. Photo - Look at a photo of someone you love or something
that inspires you to remain consistently positive and
upbeat.

2. Smile -When we smile our voices naturally become warmer,
brighter and friendlier.  (Some sales and customer service
professionals even put a mirror in front of them while they
work to check their attitude.)

3. Stand Up - On an important telephone call or even when
you record your voice mail, stand up.  This will generate
energy in your body and your voice. (If circumstances make
it difficult for you to stand, sit alert with your back
erect, feet on the floor and buttocks towards the front of
your chair.)

4. Script It - Scripting your introductory calls and
incoming or outgoing messages can make you sound more
articulate and self assured.

. Does your voice mail say something like “Hi! This is
(your name). I’m currently unavailable to answer your call.
Please leave your name and number and I’ll return your call
as soon as possible. Thanks a lot and have a great day!”?
Or does a computerized voice say, “Box 3709 - leave a
message at the tone”?

. Taking a few minutes to write a simple script, practicing
it while smiling and standing up, and then recording it
while looking at your favorite picture or screensaver, will
work wonders to create a better impression and leave people
with a positive experience of who you are.

. To have fun with this you can even play your favorite
instrumental music in the background of your voicemail.

5. Speak slower - In today’s global environment most people
do not share the same native tongue.  Especially if you are
communicating with someone that may be fluent in a language
different than your own, slow down and enunciate clearly.
This will give your listener time to absorb what you are
saying and in some cases adjust to your accent or translate
your words back to their first language for improved
comprehension.

We all prefer to interact with people we like and relate
with.  You can authentically share yourself and connect
with others by following these simple steps to lift your
spirit and your voice. Invest a few minutes to sound better
and you will repeatedly reap rewards for your efforts.

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Deborah Torres Patel helps ordinary people become
extraordinary communicators. For free voice, presentation,
powerful public speaking and video training tips subscribe
to her popular newsletter at: http://expressingyou.com

Category : telephone, impression, personal-tips, self-improvement